Mobile / App
yk555 collects and uses your personal information only to run your account, process transactions through bKash, Rocket and Bank Transfer, and keep the platform working for you. This policy explains what we collect, why we collect it, and what choices you have — access and eligibility depend on your local law and eligible region.
When you open an account with yk555, we collect the information needed to verify your identity and keep your wallet records accurate. This includes your name, contact details, device identifiers and the transaction records generated when you fund your account through bKash, Rocket or Bank Transfer. We do not collect payment credentials beyond what the payment provider shares with us to confirm a completed transfer — your bKash PIN and Rocket mobile number stay with those services, not with us. We also collect the browsing and session data your device sends when you load the site: IP address, browser type, screen size and session duration. We use this to detect unusual login behaviour, troubleshoot display issues across mobile and desktop screens, and understand which sections of the platform get the most traffic. This data is not sold to third parties. Your transaction history — deposit amounts, wallet credits and the account activity log — is kept as long as your account is active and for the retention period required under applicable rules in your eligible region. If you close your account, we follow the data-retention steps set out in the section below. Access to and use of this platform depends on local law and eligible regions; if you are unsure whether this policy applies to you, reach out through the support routes listed on this page.
This policy covers the data yk555 controls directly — your account profile, wallet records and on-site activity. It does not extend to third-party services that operate on their own terms, and it draws a clear line between what we manage and what falls outside our reach. Use the comparison below to understand where our obligations begin and end.
All data tied to your yk555 account — login details, profile fields, wallet balance and session history — falls under this policy. We store and manage this data directly and respond to your correction or review requests for it.
Deposit and withdrawal records processed through bKash, Rocket or Bank Transfer are within scope. We hold the reference data from confirmed transactions. The payment provider's own privacy terms govern what happens on their side of the transfer.
Browsing data generated when you navigate the lobby, open game categories or read policy pages is covered here. We use cookies for session management and basic analytics. You can adjust cookie settings in your browser at any time.
External links, game studios whose content appears in the lobby and payment processors each operate under their own privacy terms. This policy does not govern them. We recommend you check those terms separately before sharing data with any third-party service.
You have concrete actions available under this policy, not just abstract entitlements. Start by logging into your account and opening the account settings page — your profile fields, registered mobile number and linked payment method references are all visible there. If any detail is wrong, use the edit function in the settings panel to correct it directly. For information that is not editable in your account dashboard — such as historical transaction references tied to a bKash or Rocket deposit — raise a request through the support contact route so we can review and amend the record on our side. If you want a summary of the personal data we hold on your account, submit a data-review request using the support channel; we will respond based on the timeline set by applicable rules in your region. Closing your account is also an available action: open the account closure form in settings and follow the steps shown there. We retain certain transaction records after closure as required by the applicable rules in your eligible region, but active account data is removed from our operational systems once the closure process completes.
Log in and open account settings to see the personal details, contact information and payment references we hold. Transaction history is listed in the wallet tab and covers every confirmed bKash, Rocket or Bank Transfer deposit on your account.
Edit your name, mobile number or email directly in the account settings panel. For fields locked after verification, contact support with the correction request and we will follow the account-amendment steps applicable in your region.
If you want to know exactly what data we hold, or want to understand how a specific transaction record was stored, use the support contact form or live chat route. We handle these requests case by case, in line with the rules applicable to your eligible region.
You can request account closure through the settings page. Follow the steps shown in the form. Some transaction and identity records are kept for the retention period required by applicable rules; we will confirm which data is removed and which is retained when we process your request.
If this policy raises a question you cannot resolve through your account settings, these are the published contact routes available on yk555. Use the route that matches your situation — account-level corrections are faster through the account panel; policy or data questions work best through the written channels below.
Open the live chat widget from any page on the site. Describe your data or account question and the support team will route it to the right person. Keep your registered mobile number or email ready to confirm your identity.
Use the written support form for formal data requests — corrections, access summaries or account-closure queries. Submit from your logged-in account so we can match the request to your record without asking for extra verification steps.
For written policy queries that need a documented response, use the email address published in the contact section of the site. State your registered account email and describe the specific data point or policy clause your question refers to.
yk555 applies access controls, encrypted connections and session-based authentication to protect the data tied to your account. Here is how each area works in practice so you know what to expect.
Your account data is kept for as long as your account is active. After closure, we retain transaction records and identity details for the period required under the applicable rules in your eligible region, then remove them from operational systems. We do not keep data longer than required.
We use session cookies to keep you logged in across pages and functional cookies for the wallet and account dashboard. Analytics cookies help us understand which device types and screen sizes visit most often. You control cookie acceptance through your browser settings at any time.
Login sessions are tied to your registered device and credentials. Unusual login patterns — such as a new device or a location change — may trigger a verification step. We do not store your bKash PIN or Rocket credentials; those stay inside the respective payment provider's system.
If we update this policy in a way that affects how we use your data, we will post a notice in your account dashboard before the change takes effect. You can review the current version of this policy at any time from the link in the site footer and contact support if you have questions.
Below are the questions we receive most often about this policy. If your question is not covered here, use the support contact routes listed above.
We collect your name, registered mobile number or email, device identifiers and the transaction references generated when you fund your account through bKash, Rocket or Bank Transfer. We do not store your payment credentials — only the confirmation reference the payment provider sends us.
Yes. Log in and open the account settings and wallet history pages to view your profile details and transaction records. For a fuller summary of stored data not visible in your dashboard, submit a data-access request through the support form or email channel and we will respond in line with the rules in your eligible region.
Open account settings and use the edit fields to update your contact details directly. If a field is locked after verification — for example, the name used during account opening — contact support with the correction you need and we will follow the account-amendment process applicable to your region.
We share only what is necessary to process a transaction. When you deposit via bKash or Rocket, a confirmation reference goes to the payment provider to verify the transfer. We do not sell account or browsing data to marketing networks or unrelated third parties.
When your account closes, active profile data is removed from our operational systems. Certain transaction and identity records are held for the retention period required by the applicable rules in your eligible region. We confirm which records are retained when we process a closure request.
Access and eligibility depend on your local law and eligible region. If you are accessing yk555 from Bangladesh and using local payment rails such as bKash, Rocket or Bank Transfer, this policy governs how your account and transaction data is handled on our side. Check your local regulations to confirm what applies to you.